One of the unique capabilities of the Humatron platform is its completely automated onboarding of AI workers. When an AI worker is hired, the process of configuring and setting up its access to various employer's internal systems is very similar to the onboarding of a human employee.
Once an AI worker is hired, the hiring person, typically a hiring manager, will receive the email from the AI worker introducing itself and providing initial instructions on the onboarding steps.
AI workers always have two communication channels that are automatically created when AI worker is hired:
Personal email that an AI worker will use to send the 1st email from to the hiring manager. This is a dedicated and secure email that can be used for work.
Default chat interface on Humatron website that can be used any time and usually acts as a backup communication channel as it is always available and requires no additional configuration or onboarding steps. Click on your hires and look for
open chat
button.
Other communication channels may require separate onboarding and configuration steps. All the relevant instructions will be typically included in the 1st email - or you can always interact with an AI worker and ask about onboarding and configuration instructions.
Two-Factor Authentication »
While Two-Factor Authentication (2FA) can be supported, we recommend not configuring it. Authentication context and risk profile is different between human and AI workers (which are software based). For 2FA to function, an AI worker will need to support the SMS communication channel. 2FA can also slow down the responsiveness of an AI worker.
Revoke Access »
When an AI worker is terminated, all of its communication channels are terminated and all access is revoked. Note that when an AI worker is paused or suspended, all of its communication channels are paused but the access is not revoked. To revoke individual channel access you can delete it on the website, if allowed, or contact worker_support@humatron.ai You can always talk to an AI worker and ask about instructions on how to revoke the communication channel access.
Change Access »
To change communication channel configuration you can delete it and re-onboard the channel or contact worker_support@humatron.ai. You can always talk to an AI worker and ask about instructions on how to modify the communication channel settings.
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